Refund policy

Frequently Asked Q: What If my item is Damaged?

A: Please check your order upon reception and contact us immediately if the item is damaged, exchange sizes or if you have received the wrong item you ordered. We will evaluate the issue and get it fixed as soon as possible. 

Also If the address is incorrectly entered and the buyer has already purchased the item the buyer needs to take full responsibility over the lost item, unless you contact us BEFORE the item has been shipped.

Must contact us within 7 days of receiving your order if it is damaged, or need to issue a refund.

To Begin a return, you can contact us at BrandingNedem@gmail.com. If your return is accepted, we'll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will NOT be accepted. 

We will notify you once we've received your return, and let you know if the refund was approved or not. If approved, you'll automatically get a refund on your original payment method. Please remember it may take some time for your bank or credit card company to proceed with the refund process.