Processing
Orders are processed within 1–2 business days, excluding weekends and holidays. Processing time is separate from shipping time.
You’ll receive a confirmation email once your order is placed, and a tracking email once it ships.
Shipping
Shipping rates and delivery estimates are shown at checkout. Delivery times are estimates, not guarantees.
Once your order is handed off to the carrier, we are not responsible for delays caused by the shipping provider, weather, or customs.
Address Accuracy
Make sure your shipping address is correct before completing checkout. We are not responsible for orders sent to incorrect or incomplete addresses.
Tracking
Tracking information will be sent via email after your order ships. Please allow up to 24 hours for tracking updates to appear.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the carrier. For issues, contact the carrier directly using your tracking number.
International Orders
International delivery times vary. Customers are responsible for all customs fees, duties, and taxes. These charges are not included in your order total.
Questions
For shipping questions, contact us at brandingnedem@gmail.com.